• Recharge the battery
• Check that the mouse is switched on (optical sensor is lit)
• If this fails, operate the hidden Reset Button
• Unplug & reconnect the base station
• Ensure the mouse is not in calibrate mode (Dimple Button flashes)
• Perform the Wireless connect

• Recalibrate the compass
• Orientate the mouse
• Check wireless reception
• Check for magnetic objects nearby

If the mouse jumps at a particular point each time it is rotated around:

• Recalibrate the compass
• Check for magnetic objects nearby

In Mac OS X, if the page jumps large amounts unless the mouse is rotated very slowly:

• Set the 'Scrolling Speed' slider in the standard Keyboard & Mouse Preferences Pane to the lowest setting
• See 'Scroll speed and acceleration in Mac OS X' in 'Tips and Hints' below for more information

• Move the base station closer to the mouse
• Point the front of the base station towards the mouse
• Place the base station in a higher location
• Check for interference from other 2.4Ghz systems

• Remove the mouse from the base station
• Unplug then reconnect the USB connector
• Make sure the mouse enters charge mode or plays
the battery full tone when placed on the base station
• Try again

• Make sure the mouse is correctly aligned and seated
on the base station
• Make sure the base station is connected directly to a host computer,
a powered USB hub or a USB power supply which is capable of supplying 500mA
• If the charge cycle continually restarts, it is probably due to low
USB voltage. Ensure the Base Station is not connected through a USB extension cable or unpowered hub
• If the battery error tone is played (repeated long high then low tones), contact your service representative

• Ensure the silicone shell is correctly fitted
• Smooth the silicone shell so it has even tightness all around

• Ensure the bearing parts and Retainer Ring are correctly fitted
• Remove and wash the bearing component

In version 1.0 of the Orbita software for Windows, the same USB port must be used when installing, then subsequently using the Orbita Mouse.

If the Orbita is connected to a different USB port, the symptoms are:

• The Orbita icon is not shown in the Taskbar even though it is loaded & connected
• Changing any settings in the Orbita control panel will result in the message 'Please connect an Orbita Mouse'
• Horizontal scrolling may not work in Windows XP

To use the Orbita Mouse in a different USB port, uninstall the Orbita Mouse Driver from the Start Menu; then connect the Orbita to your preferred USB port, then re-install the Orbita Mouse Driver from your CD-ROM or by downloading it from this website.

Some versions of Microsoft Office applications such as Word and Excel don't respond to horizontal scroll commands under Vista as expected. We are working to resolve this issue but unfortunately don't have a solution at this time. Under Windows XP, horizontal scrolling works in Office applications as long as the Orbita Mouse driver is installed.

The electronic compass in the Orbita Mouse is a sensitive instrument which relies on the Earth's magnetic field. Some objects can disturb the field, causing the Orbita to lose direction or behave eratically.

Fortunately, the disturbing effects of objects generally have a short range of about 20cm (8") so are relatively easy to avoid by moving the objects, or the Orbita.

Objects to be aware of include:

• Objects containing iron or steel, including metal bars and brackets in furniture and tools
• Objects which contain magnets, such as speakers and mobile phones
• Objects containing transformers such as plug packs
• Live electrical cables carrying significant current (USB cables etc are generally OK)

• The Orbita should be calibrated where it will be used, e.g. on your mouse pad.
• The Calibration procedure is shown in the Quick Start video at the top of this page.
• Orientating and Calibrating work from the same triangle shaped button, depending on how long it is held when pressed. To begin Calibration, press and hold the triangle button for 2 seconds.
• During calibration, the Orbita needs to be slowly turned fully around on the desk, preferably two full turns, over a time period of 8-10 seconds.
• Keep the Orbita Mouse flat on the desk during calibration.
• Be sure to avoid magnetic objects nearby when calibrating.

• Be sure to Calibrate your Orbita before setting the orientation.
• Orientating and Calibrating work from the same triangle shaped button, depending on how long it is held when pressed. To Orientate, press the triangle button for just a moment.
• Before pressing the triangle button, turn the Orbita to point the triangle button towards your 'up' direction. This is generally in line with the way your arm rests when you hold the Orbita.
• After Orientating, test the orientation by moving the mouse side-to-side then up-down and watch how the cursor moves on your screen. It should feel quite natural and follow your expected movements. If the mouse pointer seems to move at an angle, adjust the Orientation a little until it feels right.

The Orbita Mouse is usually most comfortable when it is gently guided, rather than gripped like a normal mouse. After a little bit of usage you should find that it encourages a relaxed hand position.

The Orbita can be spun by touching it lighly just about anywhere on its surface. The middle finger works well. A lighter touch is better, as the Orbita is less likely to slip around as you turn it.

If you have trouble with accidentally pressing the 'squeeze' buttons, try holding the mouse at the rim around the top edge, or near where it rests on the desk, which are 'safe zones' away from any buttons.

The Orbita is supplied with 2 feet rings - the red ring with black foam rubber feet for extra grip, and the blue ring with clear PTFE feet for smooth sliding.

Depending on how experienced you are with using the Orbita and your personal preferences, you may prefer a different level of grip. If you find the Orbita slides around when you try to spin it, you may need to use a combination of feet and surface which gives a little more grip.

Generally, the red ring works best on hard surfaces such as your desktop or a rigid or 'slippery' mouse pad. The blue ring can be used on a cloth / neoprene mouse pad for medium grip, or on a hard surface for ultimate smoothness.

Depending on your particular applications and preferences, you may wish to set the Orbita's scroll speed and direction using the included software.

• For general scrolling use, or in some video applications including Final Cut Pro, you may wish to swap the scroll direction so that rotating clockwise scrolls down.
• For applications which use on-screen knobs and sliders (e.g. music applications) it is best to leave the scroll direction on its normal setting (clockwise to scroll up).
• For applications where rotating the mouse zooms in and out, try setting the scroll speed to 'low' for easier control and more precision.
• For reading very long documents, setting the scroll speed to 'high' can make navigation faster and easier.

Mac OS X has inbuilt scroll acceleration. Because the Orbita Mouse has 'natural' acceleration due to its physical design, it is not necessary to use software acceleration as well. In fact, this can result in jumpy scroll behavior from the Orbita Mouse.

The 'Scrolling Speed' slider in the standard OS X 'Keyboard & Mouse' Preferences Pane actually controls system scroll acceleration not speed. The best setting for the Orbita Mouse is the Slow (lowest) setting as this effectively cancels scroll acceleration.

The 'Scroll Speed' setting on the Orbita Preferences Pane does not change any system settings in OS X, but changes the actual scrolling resolution of the Orbita Mouse. So, it is best to leave the system 'Scrolling Speed' setting on 'Slow' and adjust the Orbita 'Scroll Speed' setting according to your preferences.